RBCS, Inc. wants you to be completely satisfied with your order. Should your product be received damaged or unusable, please contact us at +1 (866) 438-4830 or by using the Contact Us form. We will instruct you on how to return your purchase.
To receive a full refund, you must return your product within 30 days of purchase. Your purchase must be returned in new condition (UNUSED) with original packaging and accessories. Credit will be posted to your credit card account or a refund issued upon receipt and inspection of the returned materials.
We unfortunately are not responsible for shipping charges incurred when returning a product. It is the customer’s responsibility to return the items to RBCS, Inc. You may want to look into getting shipping insurance to make sure your returned item(s) are received by us so we can reimburse you for your returned products.
For further instructions on returning a product to RBCS, Inc., please contact us at +1 (866) 438-4830, Monday through Saturday 10:00 AM – 9:00 PM Central Time or by using the Contact Us form. We will instruct you on how to return your purchase.